ORDERS

PURCHASE ORDERS ARE AVAILABLE ONLY AFTER OUR WRITTEN AGREEMENT BY MEANS OF THE ORDER CONFIRMATION, DELIVERY DATES IN OUR ORDER CONFIRMATION ARE SIMPLY INDICATIVE. A DELAY IN THE DELIVERY WILL NOT GIVE RISE TO DAMAGES.

DISPATCHES – TRANSPORT

GOODS ARE ALWAYS MEANT EX-WORK.  IN THE EVENT THAT, FOR EXPRESSED AGREEMENT BETWEEN THE PARTIES, THE TRANSPORT IS INCLUDED (PAID OR FREE OF CHARGES) DISPATCHES ARE EXECUTED AT THE CUSTOMER’ S RISK AND DANGER. THE CUSTOMER MUST, IN CASE OF DAMAGES OR LOSSES, WRITE A PRECISE RESERVATION, AT THE MOMENT OF GOODS RECEIPT, IN THE DELIVERY DOCUMENT OF COURIER AND ADVISE US BY FAX WITHIN TWO DAYS ABOUT THE SITUATION, UNDER PAIN OF LAPSE OF ANY RIGHTS.

CHARACTERISTICS OF GOODS

THE MANUFACTURER RESERVES THE RIGHT TO MAKE WITHOUT ANY NOTICE CHANGES IN THE PRODUCTS THAT HE CONSIDERS NECESSARY TO THEIR IMPROVEMENT AND BETTER PERFORMANCE. NO CONTENTION OR CLAIM CAN BE LAID BY THE PURCHASER ON THE ISSUE. RATES AND PERFORMANCE ARE INDICATIVE AND DEPEND ON THE ACTUAL OPERATING CONDITIONS. PICTURES MAY SHOW OPTIONAL ACCESSORIES TOO.

PAYMENTS

OUR INVOICES MUST BE PAID ACCORDING TO INDICATED TERMS OF ORDER CONFIRMATION. ANY PAYMENTS DELAY IMPLIES A QUICK RECOVERY OF ALL THE OWED SUMS, WITHOUT PREVIOUS INJUNCTION OR ANY OTHER FORMALITY. FURTHERMORE THAT DELAY IN PAYMENTS IMPLIES THE SUSPENSION OF THE EXECUTION OF POSSIBLE ORDERS  – ALSO THE CONFIRMED ONES – AS WELL AS THE LOSS OF ANY DISCOUNT OR ALLOWANCE AGREED UPON AND THE DISCONTINUANCE OF THE WARRANTY. AFTER THE INJUNCTION, ANY DELAY IN THE PAYMENT WILL GIVE RISE TO THE DEBIT OF INTERTESTS ON DELAYED PAYMENTS, CALCULATED AT THE CURRENT BANK RATE WITH A 3-POINTS INCREASE, AND POSSIBLE INSOLVENCY EXPENSES.

RESERVATION OF PROPERTY

WE RESERVE THE FULL PROPERTY OF THE DELIVERED GOODS UNTILL THE TOTAL PAYMENT OF THE ESTABLISHED PRICE. UNTIL THAT DATE GOODS WILL BE CONSIDERED AS DELIVERED ON DEPOSIT AND WILL NOT BE RESOLD WITHOUT OUR PREVIOUS AGREEMENT. IN ORDER TO MAKE USE OF THE PRESENT CLAUSE AND EXPECT THE RETURN OF GOODS, IT WILL BE SUFFICIENT TO SEND THE BUYER OR THE OFFICIAL RECEIVER A REGISTRATED LETTER WITH ACKNOWLEDGEMENT RECEIPT, CONTAINING OUR OFFICIAL WILL.

WARRANTY

OUR EQUIPMENT AND SPARE PARTS ARE GUARANTEED FOR 12 MONTHS FROM THE DATE OF INVOICE. THE WARRANTY ONLY INCLUDE THE REPLACEMENT OF THOSE PARTS RECOGNIZED FAULTY, AND EXCLUDE ANY DAMAGE DUE TO WRONG USE, LACK OF MAINTENANCE, USE OF IMPROPER VOLTAGES, ETC…..

THE ELECTRICAL COMPONENTS ARE NOT NORMALLY GUARANTEED, BUT THESE CAN BE PROVIDED FOR FREE UPON ADVANCE SHIPMENT OF THE DEFECTIVE PART TO THE MANUFACTURER, WHO ONCE RECOGNIZED THE REAL MANUFACTURING DEFECT, WILL PROVIDE THE WARRANTY REPLACEMENT, EX WORKS (SHIPPING COSTS ARE NOT INCLUDED). THE INSTALLATION OF THE SPARE PART WILL BE RESPONSIBILITY OF THE CUSTOMER WHO MUST TRUST IN SKILLED TECHNICIANS.

CLAIMS

WITH FULL RESPECT TO THE POINTS MENTIONED ABOVE, ANY CLAIM SHOULD REACH US WITH A REGISTERED LETTER WITHIN AND NOT LATER THAN 10 DAYS FROM THE DELIVERY DATE. CLAIMS OUTSIDE THAT PERIOD WILL NOT BE ACCOUNTED FOR.

COMPETENT COURT

FOR ANY DISPUTE  REGARDING THE INTERPRETATION, EXECUTION AND/OR CANCELLATION OF THIS CONTRACT, THE COURT OF PADUA WILL BE COMPETENT IN AN EXCLUSIVE WAY.